How do I know if I need an overhaul?

If the procedures on the troubleshooting page fail to fix your clock, you probably need an overhaul. A qualified repair person can help you assess your needs and recommend a course of action.

Back to Frequently Asked Questions

Can I safely move my clock?

Yes. Whenver a shelf clock or wall clock is moved, the pendulum and/or weights should be removed or secured. Care must be taken to maintain tension on the cables of any weight driven clock during moving. Whenever grandfather clocks are moved even a short distance, the weights and pendulum should be removed. If you are moving a grandfather clock a long distance, a qualified repair person should prepare the clock for transit.

Back to Frequently Asked Questions

Why does an overhaul take a few weeks to complete?

Clock repair, like any quality work cannot be rushed. In some cases parts must be ordered or made by hand. When repairs are completed, the clock is tested for at least 8 days to ensure that everything is adjusted properly.

Back to Frequently Asked Questions

Does Back In Time restore wooden clock cases?

No. BIT does not restore wooden cases. We clean them with a specially formulated cleaner and wood preservative that makes the wood look much better. If more extensive repairs are needed, we can recommend a fine furniture refinisher.

Back to Frequently Asked Questions


Home|About Us|ID Your Clock|Troubleshooting|FAQ|Gift Shop|Links| Contact Us